reev

Jana Caven

Fabian Bernhard

Llewellyn Nakielski

reev Platform

In this article, you’ll find an overview of the available reev license plans and the features included in each.

reev Licenses Overview

reev License | Get license key

This article explains how to view and manage your license details, contract period, renewal, and billing in the reev Platform

reev License | Manage subscription

reev License

Discover how Multi-Account Management lets you centrally monitor and manage multiple reev accounts – available with the Business and Enterprise licenses.

reev Platform | Multi-Account Management

Enhance the security of your access to the reev Platform by requiring a second authentication method during login.

reev Platform Login | Multi‑Factor Authentication (MFA)

If you experience any of issues with your browser or login to your reev account, please try the suggested troubleshooting steps in this article.

reev Platform Login | Troubleshooting login issues

By assigning clearly defined system user roles, you can efficiently manage your team’s access rights within the reev platform.
The higher your license level, the more granular the permission settings…

reev Platform | System User Roles

In this article, you will learn how to manage and customize your company profile in the reev platform.

reev Platform | Company profile

This article explains how to get access to the reev API and what typical use cases exist.

reev API | Access & Use

Matej Bosnjak

Account Management

Monitoring | Add charging stations

Monitoring | Monitor charging infrastructure

Monitoring | Offline charging connectors

In this article, you’ll learn how to automatically analyze and process charging sessions performed at your charging infrastructure.

Monitoring | Report charging sessions

In this article, you will get insights into how the Smart Recovery feature (AI-powered fault recovery function) of your reev Platform works.

Monitoring | Smart Recovery (AI-supported troubleshooting)

In this article, you will learn how to display, edit and manage charging points on a parking map.

Monitoring | Parking Map

Kundenteam reev

Monitoring

Learn more about the Insights menu item in this article.

Insights overview

This article explains the AI‑powered recommendations feature in reev Insights. You will learn how the automatic analysis works, how to trigger it, and what benefits it provides.

Insights | AI‑powered Recommendations

Insights

In this article, you will learn everything about the fully automated billing of paid charging sessions. It provides a concise and structured overview of the key billing options and processes.

Automatic Billing overview

Billing | Set up billing account

Here you can learn more about the Payout Report as a transparent monthly summary of all paid charging sessions, available for download directly in your reev Platform.

Billing | Monthly Payout Report

Billing

This article provides you with an overview of the user group functionality within your reev platform.

User Groups overview

User groups | Activation failed

User groups | Driver Self-Registration

This article explains how you can set up and configure parking fee settings in your reev platform.

User groups | Tariff Management - Parking Fee

With the Scheduled Pricing feature in the reev Platform, operators can define time-based charging prices. This allows pricing to be flexibly adjusted according to times of day, days of the…

User Groups | Tariff Management – Scheduled Pricing

User Groups

User management overview

User management | Invite users to charge

Charging card management overview

Users

Ad hoc charging (spontaneous charging) overview

eRoaming (public charging) overview

eRoaming | eMobility Provider List

eRoaming | Configuration & Settings

eRoaming | Notification to the Federal Network Agency

eRomaing & Adhoc-Laden | Make charging points visible on Google Maps

Public Charging

reev GHG Quotas | Generate additional income

reev GHG Quota I FAQ

reev GHG Quotas

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