Inviting System Users

You can grant additional team members access to your reev platform.
To do this, go to Administration → System Users and click “Invite User” at the top of the page. Then, enter the user’s email address and assign the appropriate role.

Role Overview

As charging infrastructures grow in size and complexity, so does the need for clear responsibilities and structured access.
Within the reev Platform, you can assign predefined user roles to determine which team members can access which data and functions.

Assigning specific user roles enables:

Clear division of responsibilities across admin, technical, energy, and finance teams
Reduced risk of unintended changes or data access
Scalable structures for enterprise operations and multi-account environments

Role Descriptions

Role	Description
Fleet Admin	Full control of the platform. Can manage infrastructure, billing, users, and settings.
Fleet Manager	Operational access to infrastructure and users. No access to billing or subscription settings.
Read Only	View-only access across the platform. Cannot edit or manage any data.
Finance Manager*	Access to billing and financial reports only. No access to infrastructure or user management.
Technician*	Operational access to infrastructure and remote charger actions. No access to billing.
Energy Manager*	Access to EMS features, energy data, and smart charging setup. No access to billing.
Account Manager**	Manages multiple customer accounts. Full access to all platform features including cross-account user groups and intercompany billing.

*Note: The extended role system (Finance Manager, Technician, Energy Manager) is part of the Business License. The Account Manager** is part of the Enterprise License and enables management of multiple customer accounts.

Detailed Permission Overview

Tip 💡
For the complete table of detailed permissions, please download the Permission Matrix at the end of this page.

Feature / Function	Fleet Admin	Fleet Manager	Read Only	Finance Manager	Technician	Energy Manager	Account Manager
View Charging Infrastructure	✅	✅	✅	✅	✅	✅	✅
Create Charging Group	✅	✅	❌	❌	✅	❌	✅
Enable / Disable Access Control	✅	✅	❌	❌	✅	✅	✅
Unlock Connector / Start Remote Transaction	✅	✅	❌	❌	✅	✅	✅
View Charging History	✅	✅	✅	✅	✅	✅	✅
Export Charging History	✅	✅	❌	✅	❌	✅	✅
Create Automated Reports (Business)	✅	❌	❌	✅	❌	✅	✅
Activate reev EMS	✅	✅	❌	❌	✅	✅	✅
View reev Electricity Tariff & Consumption	✅	❌	❌	✅	❌	✅	✅
View Payouts	✅	✅	✅	✅	❌	❌	✅
Export Invoices & Receipts	✅	✅	❌	✅	❌	❌	✅
Create / Edit User Groups	✅	✅	❌	❌	❌	❌	✅
Add / Edit / Delete Users & Charging Cards	✅	✅	❌	❌	❌	❌	✅
Add / Edit Locations	✅	✅	❌	❌	✅	❌	✅
Invite System Users	✅	❌	❌	❌	❌	❌	✅
Intercompany Billing (Enterprise)	❌	❌	❌	❌	❌	❌	✅

Assigning Roles

You can manage user roles in two ways:

Administration → System Users → “Invite User”
When inviting a new user, you can directly select the desired role.
Administration → System Users
Select an existing user and adjust their role using the dropdown menu.

Note: Only Administrators can assign or change roles.

Frequently Asked Questions (FAQ)

Are the roles customizable?
Roles are predefined. Custom roles are part of the Enterprise License and can be created upon request.

Can users hold multiple roles at once?
No. Each user can hold only one role per account.

reev Platform | System User Roles