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reev Platform Login | Multi‑Factor Authentication (MFA)

Multi‑Factor Authentication (MFA) protects access to the reev Platform by requiring an additional security factor. MFA will soon be mandatory for all reev accounts.

Written by Matej Bosnjak

Overview

To comply with the European NIS2 Directive and strengthen IT security, Multi‑Factor Authentication (MFA) is being gradually introduced as mandatory for all reev Platform accounts.

All previous MFA settings (disabled, optional, or enforced) are now frozen. This means that you can no longer adjust the MFA policy.

After the rollout, login to the reev Platform will only be possible with active MFA. MFA applies to all system users of the web interface. The reev App for drivers is not affected.

Setting up MFA

Follow these steps to set up Multi‑Factor Authentication:

  1. Download an authenticator app: Install an authenticator app of your choice on your mobile device.

  2. Scan the QR code: Log in to the reev Platform and scan the displayed QR code with your authenticator app.

  3. Enter the verification code: Enter the 6‑digit verification code from the app.

  4. Name your device (optional): If you use multiple devices, you can name the current one for easier identification.

  5. Save your backup codes: Save the displayed backup codes securely (copy, download, or print). They are used to recover access if you lose your authentication device.

After setup, each login requires the following information:

  • Email address

  • Password

  • 6‑digit code from your authenticator app

Backup codes and account recovery

When MFA is activated for the first time, each system user receives a fixed set of single‑use backup codes:

  • The codes are only displayed once during setup.

  • They can be copied, downloaded, or printed.

  • Each code can be used only once.

Tip: Store your backup codes securely and separately from your mobile device. A password manager is a good option.

Sample message for users

The following template can be used by administrators to inform all system users about the mandatory MFA rollout:

Subject: Mandatory introduction of Multi‑Factor Authentication (MFA) for your reev login

Dear colleagues,

In accordance with the European NIS2 Directive, Multi‑Factor Authentication (MFA) will be gradually rolled out and become mandatory for all reev accounts. This means that access to the reev Platform will soon require a second security factor.

After our organization’s transition, you will be prompted to set up MFA the next time you log in. Please have an authenticator app ready on your mobile device (e.g. Google Authenticator or Microsoft Authenticator) and follow the onscreen instructions.

Setup steps:

  • Scan the QR code

  • Enter the 6‑digit verification code

  • Save your backup codes

Once MFA is active, you will log in as usual with your password and the current code from your authenticator app.

Best regards,
Your reev Team

Frequently Asked Questions

When will MFA become mandatory?
The rollout started in June 2026. By August  2026, MFA will be active for all reev accounts.

Do I have to use MFA when signing in via Single Sign‑On (SSO)?
If you sign in using a Single Sign‑On (SSO) method and your provider already enforces MFA (e.g. Microsoft Entra ID or Google Workspace), the requirement is automatically met. No additional setup is needed.

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