Through your charging infrastructure, you can offer paid charging sessions. Once enabled, billing is handled automatically via the reev Platform and processed on a monthly basis.
Different billing processes are available for different user groups (registered Drivers & Vehicles, Ad-hoc users, eRoaming). These are summarized in the following sections.
Automatic Billing vs. Manual Billing
User groups with automatic billing enabled
The active tariff (price per kWh, parking fee, optional monthly basic fee) is displayed and automatically billed. (user groups menu)
Tariff adjustments can be made via the edit icon.
Active users are notified of tariff changes by email and in the reev app.
User groups without automatic billing
The stored tariff (price per kWh, parking fee) is displayed.
Billing must be managed manually and serves as documentation.
Automatic Billing Requirements
To use automatic billing, you must set up a billing account with Stripe, our payment service provider.
Guide: Set up billing account
You'll find more information on terms and fees here: reev.com/legal
Billing Menu Tab
Once your billing account is set up, paid charging sessions will be processed and displayed in the Billing menu tab.
Here, you can easily navigate between the Home screen, Payouts and the individual invoices categorized by user group types.
Below you'll find an explanation of each tab:
Home Page: This is your central hub for all revenue generated through paid charging sessions. It provides complete transparency into your earnings and billing – everything you need at a glance.
Payouts: In this section, you’ll find your monthly payout reports, ready for download.
User Group Type Tabs: These tabs show detailed information for each invoice issued through a paid charging session, including the user, cost, user group, time period, invoice number and invoice status. You can also filter by date the invoice was created and billed.
Automatic Billing per User Group
User Group: “Drivers & Vehicles”
When configuring the Drivers & Vehicles user group, you define which tariffs apply to recurring users and whether a monthly basic fee or parking fee should be charged in addition to the price per kWh.
You can set:
Charging tariff (€/ kWh)
Parking fee
optional monthly basic fee (can also apply by itself)
These tariff components determine the billing logic:
a) Billing per kWh
Calculation of all charging sessions within a month (e.g. August)
Invoice issued at the beginning of the following month (e.g. September)
b) Billing with parking fee
Calculation of all parking fees within a month
Invoice issued at the beginning of the following month together with the tariff costs
More information: Set up parking fee
c) Monthly basic fee
Applies to all users who are assigned to the user group during the month, regardless of whether a charging session occurred
Invoice issued at the beginning of the following month in a separate invoice
User Group: Ad-hoc Charging
Ad-hoc charging enables spontaneous charging without registration or prior agreement. The tariff can be defined freely.
Billing process
Billing is triggered directly after the charging session ends.
Collected amounts are transferred to your Stripe account at the end of each month.
Payout to your business bank account occurs on the first business day of the following month.
Note: Charging sessions from the previous month may be paid out in the following month if they cross month-end or are still being processed (e.g. sessions from August may be paid out in October).
Process for drivers
Scan the QR code on the charging point
Redirect to: https://reev.one/welcome
Choose a payment method (credit card /Apple Pay /Google Pay) and confirm the tariff
A standard authorization of €60 is placed (final amount adjusted after charging ends)
Payment receipt is sent via email
User Group: eRoaming
By enabling eRoaming, you make your charge points available to customers of external eMobility Service Providers (EMPs) for paid charging sessions.
Compensation
0.41 €/kWh (AC) plus VAT
0.51 €/kWh (DC) plus VAT
Billing process
reev creates a monthly invoice for EMPs (e.g., early June for charging sessions in May).
EMPs bill their drivers directly.
As the operator, you receive your revenue via the monthly Stripe payout (Payout Report).
Revenues for one month are usually paid out on the first business day of the second following month.
Example: Charging sessions from May → payout in early July.
Automatic Billing - Monthly Payout
At the beginning of each month, you receive a combined payout report including:
Tariff revenues from registered drivers for the previous month
Tariff revenues from ad-hoc users for the previous month
Tariff revenues from eRoaming charging sessions for the month before last
More information on billing documentation:
Documentation of paid charging sessions