Welcome to the reev Energy & EV charging platform! We’re excited to have you join us in shaping the future of e-mobility. This guide is designed to help you with the initial setup of the reev platform and also provides further information for continued use.

We recommend following the steps below as a priority, as they will unlock additional features and allow you to make full use of the reev platform.

This article is divided into the following steps:

If you don’t yet have access to your reev platform, create your own account at: https://dashboard.reev.com/login.

Once your account is set up, you are ready to add your charging infrastructure to the platform.

To do this, go to the Monitoring menu, then Charging Infrastructure, and click on Add new charging group, then follow the instructions.

Have your reev license keys ready to activate the features of your reev platform.

Once the infrastructure is successfully added, each charging group will appear as its own tile. A charging group can consist of either a single controller charging station or a combination of controller + connected extender charging stations. Each group can be individually configured via the reev platform.

In a charging group, the status of each individual charging connector is color-coded. The legend on the right side explains the meaning of each color — you can also filter by a specific status using this feature.

Your charging stations are typically in factory default mode at the beginning. Access control is deactivated — meaning charging is possible without authorization.

Access control can be configured individually for each charging group. When access control is active, only registered users or charging cards can start charging sessions via authorization.

With the reev Platform Pro License, you can define who is allowed to charge at your infrastructure and under which conditions by setting up user groups. To do this, go to the User Groups menu. This allows you to configure use cases such as internal fleet charging, employees charging private vehicles, or public charging.

If you are using the reev Platform Compact, assign charging permissions via the Users menu.

The reev Energy Management System (EMS) is included for free with your reev platform license. Our EMS ensures optimal distribution of the available electrical power — without exceeding the maximum grid capacity. It is available as both static and dynamic load management and supports both AC and DC charging stations.

If your installer activated the EMS using the reev installation app, static load management is already active. Otherwise, you can activate it manually anytime via the Balancer menu.

To bill charging sessions through the reev platform, you’ll need the reev Pro License. Additionally, you must complete a one-time verification with our payment service provider, who handles financial transactions from the users’ payment methods to your specified bank account.

To begin, go to Administration > Billing Settings > Employee/Tenant/Guest Charging.

All four tiles, initially marked with a red cross, must be completed. Once that is done successfully, you’ll have full access to all functionalities related to automatic billing of charging sessions.

You can grant free access to your reev platform to as many additional system users as needed. Invite them via Administration > System Users by clicking on Invite System User and assigning the appropriate role.

Information regarding your reev license and upcoming license renewal can be found under Administration > reev Subscription. Under Administration > Payment Settings > Renewal & Company Car at Home, you can also enter a payment method to ensure smooth billing of reev license fees.