This article provides information about your reev platform license.
Your reev license is the digital access key to use and unlock the features of your reev platform. A license key is required for each charge point managed via the reev backend. This key proves which reev license has been purchased and confirms payment for the initial contract period (typically 24 months).
Additionally, it's important to distinguish between activation codes and license keys. Activation codes are used only for commissioning wallbox hardware and are not the same as license keys. License keys are essential for enabling charging points in the reev dashboard.
Assigning License Keys to New Connectors
Every new charge point added to your reev platform must be assigned a valid license key.
After successfully adding new connectors, you will be prompted to assign a license key to each one. Once a key is added, you can fully use the reev platform, and the license term for that connector begins.
Learn more about license terms and renewals
If you don’t have the license key available at the time of adding connectors, you have a 14-day grace period to assign it. After 14 days without assignment, the affected connectors will be set to "Free Charging" and can no longer be configured.
You can assign a license key to a charge point at any time. Simply go to Monitoring, sub-menu Charging Infrastructure, select the relevant connector, and enter the license key in the sidebar.
Note: QR codes or serial numbers cannot generate a license key; a valid license key must be purchased separately.
Activation Codes vs. License Keys
While activation codes are provided with wallbox hardware for commissioning purposes, license keys must be purchased separately via our sales partners. Typically, your installer will ensure the required license keys are purchased together with the charging stations.
Here’s how the license key is provided, depending on the product you purchased.
reev ready:
The license key is purchased separately from the reev ready charging stations.
reev connect:
The license key must be bought separately from the reev connect setup kit. It comes in a yellow envelope labeled with the number "two."
reev pre-configured:
License keys, while not included with wallbox hardware, are essential and must be purchased separately to activate your charging station.
