Inviting System Users
You can grant additional team members access to your reev platform.
To do this, go to Administration → System Users and click “Invite User” at the top of the page. Then, enter the user’s email address and assign the appropriate role.
Role Overview
As charging infrastructures grow in size and complexity, so does the need for clear responsibilities and structured access.
Within the reev Platform, you can assign predefined user roles to determine which team members can access which data and functions.
Assigning specific user roles enables:
Clear division of responsibilities across admin, technical, energy, and finance teams
Reduced risk of unintended changes or data access
Scalable structures for enterprise operations and multi-account environments
Note: The extended role system is part of the Business License.
Custom user roles can be configured with the reev Enterprise plan.
Role Descriptions
Role | Description |
Fleet Admin | Full control of the platform. Can manage infrastructure, billing, users, and settings. |
Fleet Manager | Operational access to infrastructure and users. No access to billing or subscription settings. |
Read Only | View-only access across the platform. Cannot edit or manage any data. |
Finance Manager* | Access to billing and financial reports only. No access to infrastructure or user management. |
Technician* | Operational access to infrastructure and remote charger actions. No access to billing. |
Energy Manager* | Access to EMS features, energy data, and smart charging setup. No access to billing. |
Business-only roles: These roles are only available in the Business License Tier.
Detailed Permission Overview
Tip 💡
For the complete table of detailed permissions, please download the Permission Matrix at the end of this page.
Feature / Function | Administrator | Fleet Manager | Read Only | Finance Manager | Technician | Energy Manager |
View Charging Infrastructure | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Create Charging Group | ✅ | ✅ | ❌ | ❌ | ✅ | ❌ |
Enable / Disable Access Control | ✅ | ✅ | ❌ | ❌ | ✅ | ✅ |
View Charging History | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Export Charging History | ✅ | ✅ | ❌ | ✅ | ❌ | ✅ |
Create Automated Reports (Business License Tier) | ✅ | ❌ | ❌ | ✅ | ❌ | ✅ |
Activate reev EMS | ✅ | ✅ | ❌ | ❌ | ✅ | ✅ |
View reev Electricity Tariff Payments & Consumption | ✅ | ❌ | ❌ | ✅ | ❌ | ✅ |
View Payouts | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ |
Export Invoices & Receipts | ✅ | ✅ | ❌ | ✅ | ❌ | ❌ |
Add / Edit / Delete Users & Charging Cards | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Add / Edit Locations | ✅ | ✅ | ❌ | ❌ | ✅ | ❌ |
Invite System Users | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
Assigning Roles
You can manage user roles in two ways:
Administration → System Users → “Invite User”
When inviting a new user, you can directly select the desired role.Administration → System Users
Select an existing user and adjust their role using the dropdown menu.
Note: Only Administrators can assign or change roles.
Frequently Asked Questions (FAQ)
Are the roles customizable?
Roles are predefined. Custom roles are part of the Enterprise License and can be created upon request.
Can users hold multiple roles at once?
No. Each user can hold only one role per account.