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reev Subscription

This article explains how to view and manage your license details, contract period, renewal, and billing in the reev Platform

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Written by Fabian Bernhard

You can find detailed information about your license features here: reev Licences Overview


License period and renewal

In the reev Platform, go to Administration → reev Subscription to view all details of your current license, including:

  • Current contract period (e.g. 10 Dec 2025 – 09 Dec 2026)

  • License type (e.g. Pro)

  • Charging points, SIM cards, and any additional license periods

  • Next scheduled billing date and invoice amount

Your license automatically renews for 12 months, unless it is cancelled in due time.

Note: The subscription can be cancelled directly in the Overview tab under reev Subscription. Please observe the three‑month notice period before the end of the current term.


Further details can be found in your contract terms and conditions.

Multiple license periods within one reev Platform

If you purchase additional licenses during an active contract period, multiple license terms may exist. At each renewal, all licenses expiring within the next 12 months are aligned proportionally, so that all share the same billing cycle.

Example

  • 07 Dec 2019: Charging points 1 + 2 activated → license valid until 06 Dec 2021

  • 04 May 2020: Charging points 3 + 4 activated → license valid until 03 May 2022

  • 07 Dec 2021: First renewal → points 1 + 2 for 12 months, points 3 + 4 prorated for 7 months

  • 07 Dec 2022: Second renewal → all 4 points for 12 months
    → All licenses are now synchronized.


Billing of your reev Subscription

To enable automatic billing of your license fees, enter your payment details under
Administration → Payment Settings → tab Renewal & company car at home.

Here you can manage your billing address, invoice email address, and payment method (e.g. SEPA mandate or credit card). Only users with the Administrator role can make these changes.


When you enter new data, the old information is automatically replaced.

Under Administration → reev Subscription → Payment History, you can view all previous invoices with invoice number, amount, billing period, status, and download option.


Electronic Invoices (E‑Invoices)

By activating this feature, you will receive your invoices electronically via the Peppol network. You need a valid Peppol ID for this.

If you are not registered in the Peppol network or your ID is invalid, invoices will continue to be sent by email.

Note: Starting 1 January 2025, electronic invoices will be mandatory for all domestic B2B transactions in Germany (§ 14 UStG).
A transition period until 2027 allows continued use of PDF or paper invoices.
For more information, see the FAQ page of the German Federal Ministry of Finance.

Activate E‑Invoices in the reev Platform

  1. Open Administration → Payment Settings → tab Renewal & company car at home.

  2. Go to the section Electronic Invoices.

  3. Enter the following information: Peppol ID (e.g. DUNS, GLN or Leitweg ID) or VAT number

  4. Enable “Receive electronic invoices”.

  5. Save your entries.

After successful activation, all future invoices will be delivered automatically via the Peppol network.


Frequently Asked Questions

How can I cancel my subscription?
Go to Administration → reev Subscription → Overview and select the cancellation option. Observe the three‑month notice period before the end of the current term.

Where can I find my renewal invoices?
All invoices are available under the Payment History tab.

How can I update my payment details for renewal?
Under Administration → Payment Settings → Renewal & company car at home, you can update your payment method and billing address.

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