In this guide, we describe how to set up the internet connection for KEBA wallboxes. We will not go into the creation/configuration of a charging network here. For this, please refer to the installation manual or contact KEBA’s support directly
1. Access the web interface
By default, you can access the web interface via the Wi-Fi hotspot of the KEBA controller wallbox (see video below).
If the charging station is already integrated into a local network, you can access the web interface via the IP address of the controller wallbox.
2. Perform firmware update
We recommend updating the firmware of the KEBA controllers before starting the configuration. The latest firmware version can be downloaded directly from the manufacturer’s website. The “Update” function via the web interface is unfortunately not reliable, which is why we recommend checking availability manually.
Software version 1.15 may lead to duplicate data records when operating with a backend. To avoid this, we recommend updating to the latest version.
Upload the new firmware version under "System" -> "Software Update". Please make sure to follow the manufacturer’s instructions.
When updating, versions cannot be skipped! (e.g., if version 1.15 is installed, you must first update to 1.16 and only then to 1.17.x).
3. Establish an internet connection
3.1 Internet connection with reev SIM card
Insert SIM card.
Instructions for inserting the SIM card can be found in the KEBA installation manual: https://www.keba.com/en/emobility/service-support/downloads/Downloads
Enter the APN access data in the web interface under "Configuration" -> "Network Connection".
For this, mobile communication must be activated; afterwards, the fields for entering the data will be displayed.
A password and username for the APN data are not required, so please leave these fields blank.
APN: emonvia
APN Username: blank
APN Password: blank
SIM PIN: can be found in the documents provided with the SIM card
Then save the settings and check the connectivity. The charging station may restart automatically after saving the configuration.
3.2 Internet connection via a local network using Wi-Fi or LAN
Wi-Fi:
The internet connection via Wi-Fi only works when operating a single wallbox and not in a charging network! For further information, please refer to the manufacturer’s installation manual.
You need to enable the Wi-Fi connection under "Configuration" -> "Network Connection" and enter your Wi-Fi SSID (name of your Wi-Fi network) and the password.
Alternatively, you can also scan for available Wi-Fi networks.
Please note that the Wi-Fi access point must be deactivated in order for the Wi-Fi connection to work. The access point is usually deactivated automatically; if not, please set it manually to “Off.”
Finally, save the settings and the charging station will restart. The IP address will be displayed on the screen after startup, or you can retrieve it via your router.
LAN:
You can configure the LAN connection under "Configuration" -> "Network Connection".
To add the charging station to an existing network, you must deactivate the local DHCP server on the KEBA (set Local DHCP Server to OFF).
After saving the settings and restarting, the charging station will connect to the local network. The IP address will be displayed on the screen after startup.
For automatic IP address assignment via DHCP, please activate the DHCP Client mode (this option is only available when the LAN connection is active).
Manual IP addresses can be assigned by deactivating both the DHCP Client and the DHCP Server modes. Once disabled, the configurable fields for entering the IP address will appear.
If you experience problems setting up the internet connection via your local network, please contact your IT administrator.
4. Check Connectivity
The internet connection can be checked under "Status" -> "Network Connection". Here, the individual interfaces and their status are displayed.
Online = connection established
Offline = configured, but no connection could be established
Inactive = not enabled
If the connection fails, you can check the following points:
- Network connection
- Check the APN data for typing errors
If connectivity is still not available, please create a diagnostic file and send it to us. We can then review it and carry out an initial analysis.