In this article, you will learn how to generally configure charging stations for connection to the reev backend. This guide serves as an orientation for charging stations from manufacturers for which no specific instructions are currently available in the reev Help Center.
An overview of the hardware partners supported by reev can be found here:
https://reev.com/en/customers-partners/hardwarepartner/
Prerequisites
Before starting the configuration, please ensure that the following requirements are met:
reev documentation and materials are available (including SIM card, QR code sticker, and activation code)
The charging station is electrically installed correctly and is operational
Access to the manufacturer’s manual of the charging station
Note: Please check the manufacturer’s manual to determine whether additional or deviating configuration steps are required.
Configuration Requirements
To successfully connect to the reev backend, the following requirements must be met:
The charging station is running the latest firmware version
Network communication is prepared, including:
Static IP address or DHCP
A functioning network topology (e.g. router, switches, Wi-Fi)
Step-by-Step: General Configuration
1. Configure Network Settings
1.1 LTE Configuration
(Skip this step if the connection is established via LAN)
Insert the SIM card into the charging station.
Open the Network section in the charging station menu.
Enter the following values:
APN:
emonviaAPN username: leave empty
APN password: leave empty
Note: If the charging station is connected via LAN, all existing APN entries must be completely removed.
1.2 LAN Configuration
Open the Ethernet or LAN configuration section and choose one of the following options:
Static IP address: Manually enter the IP address, gateway, and DNS
DHCP: Automatic assignment of the IP address via the DHCP server
Important: If unmanaged switches are used in the network, enable the Wi-Fi router option if available.
2. Backend Configuration (OCPP)
Navigate to the Backend or OCPP settings menu of the charging station and configure the following parameters:
Connection type: GSM
ChargePointID/ChargeBoxID: Manufacturer_SerialNumber (Replace all dots (.) with underscores (_))
OCPP mode: OCPP-J 1.6
OCPP URL (WebSocket):
wss://ocpp.reev.com
Verification and Troubleshooting
If no connection to the reev backend can be established, proceed as follows:
Review all previously completed configuration steps.
In particular, check:
Correct insertion of the SIM card
APN settings for LTE connections
Validity of the OCPP backend URL
Correct IP and network settings
Exact formatting of the ChargePointID
Note: After making changes to the configuration, a restart of the charging station is often required.
Further Support
This guide covers the basic, manufacturer-independent configuration steps. If issues persist despite correct configuration, we recommend:
Reviewing the manufacturer-specific documentation
Checking network permissions (firewall, ports, WebSocket connections)