This article describes how to integrate reev software into an Easee charging station. The configuration is carried out using the Easee Installer App and can be completed independently in just a few steps.
Important for handover: In this article, you start with the configuration. To ensure the system can be fully handed over to the customer afterwards, commissioning must be carried out afterwards using the reev Companion.
Supported Models
The following Easee models are supported:
Easee Charge
Easee Charge Lite
Easee Charge Core
Easee Charge Max
Easee Charge Up
Easee Charge Pro
Easee Home
Easee One
Prerequisites
Make sure the following prerequisites are met before starting the integration:
Easee Installer App – for qualified electricians only
An active internet connection for the charging station via Ethernet or WiFi, to establish the connection to the reev backend
Note: Easee offers two different apps: the Easee Installer App for qualified electricians and the Easee App for end customers. Use only the Easee Installer App for configuration. The end-customer app is not suitable for configuration and is not used in this article.
Image of the Easee Installer App in the App Store / Play Store
Step-by-Step Guide
The following steps guide you through the entire integration process. Have all materials from the "Prerequisites" section ready.
Download the Easee Installer App and Create an Account
The following steps are required to set up the Easee Installer App:
Download the Easee Installer App:
Create an account in the Easee Installer App.
Activate your account with the confirmation code sent to your mobile phone and log in.
Prepare the Charging Station
Activate the Bluetooth signal of the charging station. Press the touch button above the LED strip until the connection is established. The charging station is now ready to be paired with the app.
Note: According to the official Easee documentation, the touch button activates the Bluetooth connection. This is required to connect the charging station locally with the app.
Add the Charging Station to the App
In the Easee Installer App, select the menu item Products and tap Add product.
Select the Charging Robot.
Enter the serial number and PIN code.
Note: According to the official Easee documentation, the PIN code is located on the front of the Chargeberry. The serial number can be found on the sticker on the Type 2 socket on the underside of the charging station cover, as well as on the back of the manual.
Tap View product. The charging station is now linked to your account.
Set Up WiFi Connection
Scroll down and tap WiFi (WLAN).
Select an available WiFi network and tap Save.
Establish Connection with reev
Scroll up and tap the menu item Sites.
Select the Operator and search for reev.
Tap reev and then tap Pair.
The charging station will now be connected to the reev backend. The integration is complete.
Troubleshooting
Problem | Possible Cause | Solution |
Charging station is not found in the app | Bluetooth is not activated | Press the touch button on the charging station again and make sure Bluetooth is enabled on your mobile phone |
WiFi connection fails | Incorrect password or weak signal | Check the WiFi password and make sure the charging station is within range of the WiFi router |
Operator "reev" is not displayed | No active internet connection | Make sure the charging station is connected to WiFi and has an active internet connection |
Pairing with reev fails | Connection issue | Restart the charging station and try again. Contact reev support if the problem persists |
Contact Easee Support
For hardware issues, contact Easee support: Easee support page
Commissioning via the reev Companion
Once the charging station has been successfully configured, it can be commissioned via the reev Companion.
Further Information
Frequently Asked Questions
Which app do I need to use for configuration?
Use only the Easee Installer App – it is specifically designed for qualified electricians. The Easee App is for end customers and is not suitable for configuration.
Can I also configure via the Easee Portal?
No. Configuration for integration with reev is carried out exclusively via the Easee Installer App. The Easee Portal is not intended for this purpose.
Where can I find the serial number and PIN code of my charging station?
The PIN code is located on the front of the Chargeberry. The serial number can be found on the sticker on the Type 2 socket on the underside of the charging station cover, as well as on the back of the manual.
What should I do if the connection with reev does not work?
Make sure the charging station has an active internet connection (WiFi or Ethernet). Restart the charging station and try again. Contact reev support if the problem persists.