The reev Companion is the central application for electricians to install, configure, and technically manage charging infrastructure connected to the reev backend. It combines installation, monitoring, and troubleshooting in one tool.
Purpose and Use
The reev Companion supports electricians throughout the entire lifecycle of a charging infrastructure:
Installation and configuration of new charging stations
Monitoring and maintenance of existing installations
Targeted troubleshooting and remote service
This ensures efficient, transparent, and standardized workflows – from initial setup to ongoing operation.
Note: Access to the reev Companion is reserved for electricians who have completed installations using the integrated installation function.
Key Benefits
1. Unified workflow
All technical information and actions are available in one place – regardless of manufacturer or location.
2. Efficient installation
The installation process is fully integrated into the reev Companion. This ensures that each station is correctly configured, documented, and connected to the reev Platform.
3. Transparent monitoring
The current status of all charging points is visible at any time – including connectivity, error categories, and severity.
4. Fault notifications
Electricians receive automatic email notifications for relevant and persistent faults. This ensures that issues are identified early and can be addressed proactively, without requiring continuous manual monitoring.
5. Structured troubleshooting
With Smart Guidance, manufacturer‑specific troubleshooting instructions are available to identify and resolve issues efficiently.
6. Direct remote actions
Electricians can take active measures via the reev Companion, such as refreshing the status or restarting a station.
Main Features at a Glance
Feature Area | Description |
Installation | Guided setup and configuration of new charging stations |
Monitoring | Overview of status, connectivity, and error codes |
Notifications | Automatic email alerts for persistent faults |
Smart Guidance | Manufacturer-specific troubleshooting and step-by-step instructions |
Remote Actions | Remote control of stations (status refresh, restart) |